Stephen Gross

Stephen GrossAs Director of Client Services at Kitchener Downtown Community Health Centre for 12 years (twice serving as Interim ED), Stephen has overseen 34 programme areas in addition to being QI lead and the CHC’s Privacy Officer. Stephen is a Christian clergyman and brings years of experience in youth addictions and prison chaplaincy and transition programmes.

With that background, Stephen has come to see Self-reflection as an Act of Leadership. The capacity for self-examination and a willingness to listen to feedback – both negative and positive – takes curiosity, courage and commitment. Modelling self-reflection in the workplace sets a standard of mutuality and true collaboration.