Leadership Archives - Managers Boot Camp

4 key practices your leadership team should follow to make the best decisions in the face of uncertainty

by Carla | Jan 20, 2020 | Leadership, Teams

We sometimes take for granted that when we include all the ‘right’ people, our leadership team will naturally arrive at the ‘best’ decisions. By ‘right’ people, I mean those with knowledge and experience around strategy, project development and organization...

How to tell someone they’re fired

by Carla | Jun 13, 2019 | Emotional Intelligence, Leadership, Managing People

Once you have decided to fire an employee, you now need to give as much care to communicating the decision as you took in making it. (For tips on making the decision, see the previous blog post, ‘For all the right reasons’ – how to decide whether to fire someone.)...

4 ways to expand your influence

by Carla | May 29, 2019 | Leadership, Managing People

Having influence at work is like harnessing the wind that blows into the sails of your ship: it results in the support from your staff, your peers and your boss to advance your projects forward. Without it, you may notice your work is lagging behind: your comments and...

Yes, the Manager can manage gossip in the workplace!

by Carla | May 1, 2019 | Coaching Staff, Emotional Intelligence, Leadership, Managing People, Values

There are 2 polar opposite outcomes of gossip in the workplace. One promotes social inclusion. These are the informal discussions regarding group norms and allowable behaviours that inform people about how to fit in. The second works to divide teams. This is the...

Hiring the right person, Part II, 3 more steps: The Interview, Reference Checks and Decision-making

by Carla | Apr 23, 2019 | Leadership, Problem Solving

This is Part II of a two-part blog post about hiring the right person. Its focus is on the interview, the reference check and decision-making. Part I of this blog post dealt with the first 8 steps leading up to the interview, to help you recruit the best pool of...

Managing emotions is a critical success factor in managing change – asking these 3 questions will help

by Carla | Mar 19, 2019 | Coaching Staff, Emotional Intelligence, Leadership, Motivation, Self-management

When I first learned of the 6 critical elements of successful change I thought I had hit the jackpot. Here was a tool to both plan the change and analyze the emotional responses of staff: confusion, apathy, anxiety, resistance, and frustration. Whenever I observed...

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What previous Attendees said…

“Carla, the staff from Country Roads who have attended the Manager’s Boot Camp have demonstrated clear growth as confident, capable managers. Thank you for the role you and your team have played.”

“We came as a team. It was helpful to be in the same space with colleagues so that we can come back to our workplace and practice some of the suggestions with group input.”

“I liked the tools – The relaxed, accessible – yet professional – approach to the material – The pace of the day.”

“Enjoyed the opportunity to connect with other managers and benefit from one another’s experiences and advice.”

“Liked the practical tools I can use right away. Compact approach to frameworks to use when thinking about staff engagement individually, in groups, or at an organizational level.”

“The pace and the tools you offered were great. Mainly I appreciated the time set aside to think and share about my work, and the empathetic feeling in the room – as well as the hopefulness.”

Carla is the founder of The Manager’s Boot Camp. In this blog Carla draws on more than 30 years of management and executive leadership experience to support the development of managers. Carla has published in The Globe and Mail Leadership Lab, and has provided numerous presentations at provincial, national, and international conferences.