by Carla | Feb 27, 2019 | Accountability, Self-management
Every manager knows to expect that there will always be more demands on their time than time available. Most are able to manage the day-to-day ebb and flow of work. It can get stressful, however, when demands are urgent yet seem unrealistic, when they come ‘at the...
by Carla | Feb 6, 2019 | Accountability, Self-management
A frequent request I get from managers during training sessions is for help to better manage time. ‘Unless you’re Einstein’, I reply, ‘better stay away from metaphysics of managing the time-space continuum and focus instead on something that is under your...
by Carla | Jan 29, 2019 | Accountability, Coaching Staff, Self-management
I love those opportunities where you can discover something good out of something that seems to have gone wrong. A situation like this is where I am talking with an employee and fail to confront them on an issue where their performance is falling short of expectation....
by Carla | Jan 23, 2019 | Accountability, Leadership, Teams
Being a great place to work is important for recruitment and retention of staff in the not for profit sector, especially for smaller organizations that don’t pay as much as the larger ones. Also remembering their grassroots origins, it comes naturally to these places...
by Carla | Jan 15, 2019 | Accountability, Problem Solving
As managers, we look for solutions when we are faced with persistent organizational issues. Perhaps staff are falling way short of productivity targets, or client complaints about staff communication are pouring in, or staff seem at war with each other over apparent...
by Carla | Oct 15, 2018 | Accountability, Blog, Coaching Staff, Leadership
The words, ‘I need to speak to the manager’, often signal a complaint is on its way. In some way a person’s expectations were not met, or harm was done. Not only do we have to deal with this as managers, we probably have also made complaints of our own based on...