Accountability | Managers Boot Camp

Feeling pressured by the demands of others? State your priorities in 60 seconds to get their support.

by Carla | Feb 27, 2019 | Accountability, Self-management

Every manager knows to expect that there will always be more demands on their time than time available. Most are able to manage the day-to-day ebb and flow of work. It can get stressful, however, when demands are urgent yet seem unrealistic, when they come ‘at the...

6 Steps to Prioritize Your Work Activity to Get the Most Important Things Done

by Carla | Feb 6, 2019 | Accountability, Self-management

A frequent request I get from managers during training sessions is for help to better manage time. ‘Unless you’re Einstein’, I reply, ‘better stay away from metaphysics of managing the time-space continuum and focus instead on something that is under your...

Avoiding holding someone accountable? Look for guidance in what you think but don’t say.

by Carla | Jan 29, 2019 | Accountability, Coaching Staff, Self-management

I love those opportunities where you can discover something good out of something that seems to have gone wrong. A situation like this is where I am talking with an employee and fail to confront them on an issue where their performance is falling short of expectation....

Do you really want to be a family at work?

by Carla | Jan 23, 2019 | Accountability, Leadership, Teams

Being a great place to work is important for recruitment and retention of staff in the not for profit sector, especially for smaller organizations that don’t pay as much as the larger ones. Also remembering their grassroots origins, it comes naturally to these places...

Tips to help you see through and avoid expensive management fads

by Carla | Jan 15, 2019 | Accountability, Problem Solving

As managers, we look for solutions when we are faced with persistent organizational issues. Perhaps staff are falling way short of productivity targets, or client complaints about staff communication are pouring in, or staff seem at war with each other over apparent...

‘I need to speak to the manager…’

by Carla | Oct 15, 2018 | Accountability, Blog, Coaching Staff, Leadership

The words, ‘I need to speak to the manager’, often signal a complaint is on its way. In some way a person’s expectations were not met, or harm was done. Not only do we have to deal with this as managers, we probably have also made complaints of our own based on...

« Older Entries

What previous Attendees said…

“Carla, the staff from Country Roads who have attended the Manager’s Boot Camp have demonstrated clear growth as confident, capable managers. Thank you for the role you and your team have played.”

“We came as a team. It was helpful to be in the same space with colleagues so that we can come back to our workplace and practice some of the suggestions with group input.”

“I liked the tools – The relaxed, accessible – yet professional – approach to the material – The pace of the day.”

“Enjoyed the opportunity to connect with other managers and benefit from one another’s experiences and advice.”

“Liked the practical tools I can use right away. Compact approach to frameworks to use when thinking about staff engagement individually, in groups, or at an organizational level.”

“The pace and the tools you offered were great. Mainly I appreciated the time set aside to think and share about my work, and the empathetic feeling in the room – as well as the hopefulness.”

Carla is the founder of The Manager’s Boot Camp. In this blog Carla draws on more than 30 years of management and executive leadership experience to support the development of managers. Carla has published in The Globe and Mail Leadership Lab, and has provided numerous presentations at provincial, national, and international conferences.