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Managing emotions is a critical success factor in managing change – asking these 3 questions will help

Managing emotions is a critical success factor in managing change – asking these 3 questions will help

by Carla | Mar 19, 2019 | Coaching Staff, Emotional Intelligence, Leadership, Motivation, Self-management

When I first learned of the 6 critical elements of successful change I thought I had hit the jackpot. Here was a tool to both plan the change and analyze the emotional responses of staff: confusion, apathy, anxiety, resistance, and frustration. Whenever I observed...
Five steps to find solutions for difficult employee behaviour

Five steps to find solutions for difficult employee behaviour

by Carla | Mar 6, 2019 | Coaching Staff, Problem Solving

There are several reasons why a problem at work, that seems relatively uncomplicated, turns out to be resistant to your efforts to make it better. For example, in dealing with an employee who consistently avoids talking with others, a manager may decide that the...

What previous Attendees said…

“Carla, the staff from Country Roads who have attended the Manager’s Boot Camp have demonstrated clear growth as confident, capable managers. Thank you for the role you and your team have played.”

“We came as a team. It was helpful to be in the same space with colleagues so that we can come back to our workplace and practice some of the suggestions with group input.”

“I liked the tools – The relaxed, accessible – yet professional – approach to the material – The pace of the day.”

“Enjoyed the opportunity to connect with other managers and benefit from one another’s experiences and advice.”

“Liked the practical tools I can use right away. Compact approach to frameworks to use when thinking about staff engagement individually, in groups, or at an organizational level.”

“The pace and the tools you offered were great. Mainly I appreciated the time set aside to think and share about my work, and the empathetic feeling in the room – as well as the hopefulness.”


Carla is the founder of The Manager’s Boot Camp. In this blog Carla draws on more than 30 years of management and executive leadership experience to support the development of managers. Carla has published in The Globe and Mail Leadership Lab, and has provided numerous presentations at provincial, national, and international conferences.

Contact Informtation

Carla Palmer
cpalmer@managersbootcamp.ca

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